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Flood Preparation in Las Vegas

6/19/2017 (Permalink)

Storm Damage Flood Preparation in Las Vegas Storm Water Damage

Las Vegas Floods

Floods are among the most frequent of natural disasters. Flooding often occurs following a hurricane, monsoons, or several days of sustained rain. Flash floods occur suddenly, due to rapidly rising water along low-lying areas. Learn what to do to keep your loved ones safe!

There's a difference

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon. TAKE IMMEDIATE PRECAUTIONS!

Prepare in advance

With Help from the Red Cross and SERVPRO you can be prepared for whatever happens. Awesome tips by the American Red Cross here. 

Prepare with your Family

  • Talk with your family about what to do if a flood watch or warning is issued. Discussing floods ahead of time helps reduce fear, especially for younger children.
  • Ensure that every member of your family carries a Safe and Well wallet card.
  • Make sure you have access to NOAA radio broadcasts:
  • Find out if you are located in a floodplain, which is considered a Special Flood Hazard Area. If so, you are still eligible for flood insurance. Check with your city or county government (start with the Building or Planning Department) to review the Flood Insurance Rate Maps, published by the Federal Emergency Management Agency (FEMA).
  • Find out if local streams or rivers flood easily.
  • Keep insurance policies, documents, and other valuables in a safe-deposit box. You may need quick, easy access to these documents. Keep them in a safe place less likely to be damaged during a flood. Take pictures on a phone and keep copies of important documents and files on a flashdrive that you can carry with you on your house or car keys.

After a Flood:

  • Let friends and family know you’re safe. Register yourself as safe on the Safe and Well website
  • If evacuated, return only when authorities say it is safe to do so.
  • Continue listening to local news or a NOAA Weather Radio for updated information and instructions.
  • Keep children and pets away from hazardous sites and floodwater.

Getting Property Damage Help

We Have the Resources to Handle Storms and Disasters

When a major storm hits, it may overwhelm local restoration companies. SERVPRO of East Las Vegas can scale our resources by accessing the equipment and personnel.  We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. 

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We're Faster to Any Size Disaster

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help East Las Vegas business owners and residents.

Need Storm or Flood Cleanup Services?
Call Us Today (702) 785-0100

Storm Water Damage Las Vegas

6/16/2017 (Permalink)

Storm Damage Storm Water Damage Las Vegas Storm Water Damage

The storm that ran through Las Vegas might be over, but the repairs have just begun. Storms cause a lot of damage, and tempting to do it yourself can be a struggle. If your property has sustained damages from water, hail or winds you should avoid jumping into DIY repair efforts. Contact your insurance provider to go over your coverage's and call out a storm cleanup and restoration team to help out.

We'll give you some helpful tips here in this blog post to help you in this stressful situations.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Every storm damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The storm water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of East Las Vegas has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Need Storm or Flood Cleanup Services?
Call Us Today (702) 785-0100

Restoration Expert Offers Storm Damage Advice

6/16/2017 (Permalink)

Storm Damage Restoration Expert Offers Storm Damage Advice Storm Water Damage

Hurricane season officially has started and a new report may give prospective homeowners  even more cause for concern.

Storm predictions indicate the 2017 hurricane season will see fewer storms than both 2016 and the 30-year average. The National Oceanic and Atmospheric Administration (NOAA) predicts 12 total storms, six of which will develop into hurricanes, and three of those are predicted to be Category 3 or higher.

If you want to ensure that your homeowners and flood insurance coverage are sufficient, now is the time to act — it's way too late when the National Weather Service is announcing an emergency. It take about 30 days to obtain a policy. Planning ahead and being prepared will make all the difference to a tough situation. 

It only takes one storm to change your life. Tropical cyclones are among nature’s most powerful and destructive phenomena. If you live in an area prone to tropical cyclones, you need to be prepared.

Here are 2 great videos from the National Weather Service

Getting Ready For Hurricanes

When The Waves Swell

Know your risk

Hurricanes, droughts, tornadoes, snowstorms, flooding – severe weather impacts every part of the country. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you and your family

The National Weather Service monitor hurricane activity, develop preparedness plans and safety information and coordinate the response to these storms. Residents also can take the following actions to remain safe:

  • Build an emergency supply kit that includes, at minimum, a portable, battery-powered radio, flashlight and one gallon of water per person, per day to help get them through those first critical hours when basic services are down. The first 72 hours into an emergency are critical. It can take emergency personnel that long to restore basic services – electricity, heat, water, clearing of streets from debris, etc.
  • Develop a family emergency and communications plan, as well as an evacuation plan.
  • Stay tuned to trusted sources such as the NWS and local broadcasters for official weather information.
  • Follow instructions and advice given by emergency officials, especially instructions related to evacuation.
  • During severe weather, stay indoors away from windows, close all interior doors, and brace external doors. If you live near the shore or coast, expect the storm tide may inundate your home.

When Disaster Strikes Call for Help

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

No Job Is Too Large

Our Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are strategically positioned throughout the United States to handle any size disaster.

Clients for the Commercial Large Loss Storm Response include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a storm or major event strike, call SERVPRO of East Las Vegas  (702) 785-0100

Tricky Water Intrusion Problems Revealed

6/14/2017 (Permalink)

Water Damage Tricky Water Intrusion Problems Revealed Pipe Break

Tricky Water Damage Issues

We are all familiar with the most common of water leaks in Las Vegas homes like leaky roofs, water heater failure, toilets and pipes.

But there are other sources of water leaks that you may not be aware of. They can be tricky to detect and can cause serious damage if left unattended.

Signs of water intrusion

Before we reveal the sources, it’s first helpful to know signs that your house might have a water leak. In addition to obvious signs such as seeing stagnant water or a water mark on a wall, other signs of water leaks include:

  • Mold or mildew growth.
  • An unusually high water bill.
  • A warm spot on the floor. 
  • The sound of water running when nothing is turned on.
  • Musty odors coming from floors, walls, drains or sewers.

Causes of water leaks

Here are four common causes of water leaks–and how you (or your plumber) can get a handle on them.

  1. Dishwasher - Leaks happen when water pools or the door doesn’t shut right.
  2. HVAC system - Why air conditioners leak? Wrong installation, ice accumulation on the indoor evaporator and poor drainage. 
  3. Your refrigerator - The copper pipe that brings in water to make ice might have an unsecure connection somewhere. We see these fail time and time again. 
  4. Washing machine - hoses break while seals on front-loading machines can wear out over time.

These small little issues that not many pay attention to can cause thousands of dollars in damages. It may be worth looking into getting some added coverage to you insurance policy in case you run into one of these issues. 

Added protection against water intrusion

Consider adding a Sewer and Drain Backup endorsement to your homeowners policy. It provides coverage if water or sewage back up into your house through sewers or drains, or overflows from inside a sump pump or other system designed to remove water that drains from your foundation.

To learn more about what to do if your home has a tricky water damage situation, visit SERVPRO of East Las Vegas

Commercial Water Damage Henderson NV

6/12/2017 (Permalink)

Commercial Commercial Water Damage Henderson NV Water Damage Large Loss

Commercial Water Damage

If you are dealing with the aftermath of a pipe burst in a commercial water damage situation, you want the problems solved as quickly as possible. You need to get your business back up and running ASAP!

Water Damage Restoration Service

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an disaster strikes your business you need experienced help fast 

When calling on a contractor at a minimum you want to answer yes to these questions.

  • Are your technicians IICRC Certfied?
  • Are you ASD (Applied Structure Drying) Certified?
  • Are you equipped with large desiccant dehumidifiers? 
  • Can they get their large loss equipment onsite up and running in a few hours? 
  • Do they have the manpower to handle the loss?
  • Have they successfully completed a commercial large loss project?

Having a commercial large has its unique challenges. If your contractor answers "no" to any of the above questions I would think twice about hiring that contractor. Remember, you desperately need them to get you back up and running as quickly as possible. If they have to rent large loss equipment it could take 24 to 48 hours to get the equipment on site. That's valuable time lost when every hour matters. 

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. You will have the manpower and semi trucks full of drying equipment if you need it, dispatched to reach your project in a few short hours.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Should a large loss or major event strike, call SERVPRO of East Las Vegas (702) 785-0100

Disasters You Should Leave To The Pros

6/9/2017 (Permalink)

Mold Remediation Disasters You Should Leave To The Pros Specialized Cleanup SERVPRO

While most business expect their employees to clean up after themselves to maintain a clean work environment. There are some situations employees should not expect to handle and that should be left to the pros.

  1. Sewage Cleanup - Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination
  2. Mold Remediation -  Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your East Las Vegas home or business has a mold problem, Professionals can inspect, assess and remediate your property.
  3. Commercial Water Damage - You can get over your head on a large loss commercial water damage. There lots going on, specialized drying equipment will be needed. You cant delay or you risk secondary damage to your building. This can get costly especially if need your business back up and running fast.
  4. Biohazard - Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.  Employees should be trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
  5.  Trauma & Crime Scene - Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. You should have specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Why Hire Professionals

Do not treat your staff like a cleaning service.  If you want accurate results, hire a professional restoration company.  Hiring the right company for the right job shows your employees and clientele that you respect the job your staff does, and that intend to handle a special situation the right way.  You have the satisfaction of knowing that the job was done correctly and that you will not be putting your employees in harms way.  +

Highly Trained Restoration Specialists

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Need Mold or Specialized Cleanup Services?
Call Us Today – (702) 785-0100

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Henderson Fire Damage Help

6/6/2017 (Permalink)

Fire Damage Henderson Fire Damage Help Fire in Henderson NV Home

Fire Damage Restoration

When disaster strikes, severe fire damage can be the most devastating thing to happen to any property. As fire becomes an increasingly prevalent threat, After a fire, you've most likely lost some personal belongings and areas of your home are completely destroyed. It is very likely you wont know who to call other than your insurance company. They are many contractors in the Las Vegas area that deal with insurance restoration. Having to choose a contractor can sometimes be stressful. It most cases it is sometimes best to follow your insurance advise and go with someone on their vendor program. I can tell you that being on many insurance company vendor programs we have some strict guidelines to follow. Our warranty for our workmanship on vendor program goes way beyond the minimum requirement for Nevada State contractors. So going with your insurance companies advise is a good start. 

Helpful Fire Damage tips

Here are some tips if you have a fire damage to your Henderson or Las Vegas property and dont know where to start or what to do. 

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

If you're home is built prior 1978 it is required that your contractor tests for lead if they will be disturbing or removing material. The same goes for asbestos. You should test prior 1987 for asbestos. Under any circumstances do not let any contractor perform demolition without knowing if there is lead or asbestos containing materials in your property. You can always call our office to seek professional advise regarding indoor air quality issues and hazards. 

Have Smoke or Fire Damage? Call (702) 785-0100

Mold Removal In Older Homes - What You Should Know

6/6/2017 (Permalink)

Mold Remediation Mold Removal In Older Homes - What You Should Know Mold Removal

Mold Removal in Older Homes in Henderson and Las Vegas

Before engaging with toxic mold lets first get to know a little bit about mold.

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Dealing with Mold

Here are some useful tips and safe practices for removing toxic mold from your home. If you're home is built prior 1978 you need to watch for a couple safety items which a lot of times can be overlooked in your abatement project. We will discuss later below in this blog. 

  1. Safety and health precautions are a must! Anyone involved in the mold remediation process must be protected from exposure through a combination of practices and controls. Hire a certified reputable mold removal firm to perform the designed abatement for you. 
  2. A post-cleanup assessment by an independent environmental expert should follow any abatement. It is highly recommended that appropriate documentation of the abatement process be kept.
  3. Eliminating mold at the source. Once mold spores gets airborne, it will be much more difficult to capture.
  4. Control the moisture in the affected area to limit future contamination. Moisture problems must be identified, located and corrected as soon as possible.
Generally as a rule it is not recommended for home owners to attempt any mold remediation on their own over a 10sq. ft. area. Call in a professional that is certified to handle toxic mold, know the correct procedures, have the specialized equipment and personnel to do the job safely. 

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Ready, set... Test!

So no problem, you've got some basic helpful tips to combat that mold growth on your kitchen wall and you're ready to start your project? Not so fast. If you're home was built prior 1978 there may be some safety issues you should know about. Lead and Asbestos. We will touch on how to deal with Lead when removing mold from your older home here in this blog post. We will go over Asbestos in another blog post at a later date. Both however should be tested for prior to disturbing any materials. 

Lead Paint is still a problem

If your home was built before 1978, there is a good chance it has lead-based paint. In 1978, the federal government banned consumer uses of lead-containing paint, but some states banned it even earlier. Lead from paint, including lead-contaminated dust, is one of the most common causes of lead poisoning.

The EPA states these facts

  • Lead paint is still present in millions of homes, sometimes under layers of newer paint. If the paint is in good shape, the lead paint is usually not a problem. Deteriorating lead-based paint (peeling, chipping, chalking, cracking, damaged, or damp) is a hazard and needs immediate attention.
  • It may also be a hazard when found on surfaces that children can chew or that get a lot of wear-and-tear, such as:
    • Windows and window sills;
    • Doors and door frames; and
    • Stairs, railings, banisters, and porches.
  • Be sure to keep all paint in excellent shape and clean up dust frequently. Read about simple steps to protect your family from lead hazards (PDF)
  • Lead in household dust results from indoor sources such as deteriorating lead-based paint.
  • Lead dust can also be tracked into the home from soil outside that is contaminated by deteriorated exterior lead-based paint and other lead sources, such as industrial pollution and past use of leaded gasoline. Read more about lead dust.
  • Renovation, repair or painting activities can create toxic lead dust when painted surfaces are disturbed or demolished. Learn more about hiring lead-safe certified contractors.
  • Pipes and solder - Lead is used in some water service lines and household plumbing materials. Lead can leach, or enter the water, as water flows through the plumbing. Lead pipes and lead solder were commonly used until 1986. Read more about lead in drinking water.

Make sure who ever you choose to renovate your property that your home if built before 1978 that is get tested for lead as well as asbestos. 

Renovation, Repair and Painting Program

Your contractor should be aware of this program by now. If you ask them about this program and they say they never heard of it, politely send them out the door. You do not want them causing health hazards to you or your family. 

For your convenience here is a link of Lead Safe Certified Firms. I would start here. 

Once you find a certified lead safe contractor next see if they perform toxic mold removal.

Here are the next steps in choosing a safe Mold Removal Contractor

Make sure your contractor is IICRC certified and in good standing. 

You also might want to check their google reviews or Yelp reviews or Birds Eye reviws

Lastly make sure they are in good standing with the BBB in Las Vegas and Henderson area.

Regarding mold removal, the industry right now is generally guided by a standard of care rather than strict regulations. Even under the best of circumstances, mold remediation work can be difficult with the presence of Lead and Asbestos in the materials being removed. Call in the professionals that can safely take care your mold removal project in your older homes or buildings. 

To Sum it up

This is a brief article and cannot be construed as comprehensive. Insurance adjusters, general contractors, remediation companies and homeowners must consider lead on their mold removal projects. Do your part to learn the facts. Hope this article will help you the next time you have a mold removal project in an older home or building. 

If you need help with any toxic mold indoor air quality issues or need to speak to someone that can lead you in the right direction give us a call SERVPRO of East Las Vegas anytime (702)785-0100 or drop us a note at office@SERVPRO9211.com

Water Damage Flood - Call for expert help

6/5/2017 (Permalink)

Water Damage Water Damage Flood - Call for expert help Water Damage Get Help Fast

Water Damage Emergency

Sewer line, toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems and natural disasters.

But it doesn’t take much to cause tremendous damage. It does not take too long to destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items.

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

But if you catch it in time, you can save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

Here are some helpful steps that will help you when you have a water damage emergency. 

What you can do until help arrives

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Have A  Water Damage Emergency? Call (702) 785-0100

When you have a fire damage SERVPRO is Ready to Help

6/2/2017 (Permalink)

Fire Damage When you have a fire damage SERVPRO is Ready to Help Fire Damage in Kitchen

SERVPRO of East Las Vegas provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your fire | smoke damage emergency and have the expertise to handle your water restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (702)785-0100

Residential Services

Whether your home needs emergency fire or smoke damage or water damage, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

You can grab our Fire Restoration Service brochure here

Odor Removal and Deodorization

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

If you would like to DIY your smoke odor, here are some tips that could help. 

  1. Vinegar: White vinegar cuts through odors naturally. Try wiping down furniture, washable walls, floors, etc. with white vinegar. Also, try placing several bowls of vinegar around the room with the smoke damage, leaving them there for several days. If you can’t stand the smell of vinegar either, try mixing a bit of lavender oil into the bowls to help cut the odor of the vinegar.
  2. Baking Soda: Baking soda is another natural odor-absorber. Try sprinkling liberal amounts of baking soda over furniture, floors, etc. Leave a few bowls of baking soda around the room for several days to help absorb the odors.
  3. Febreeze: Febreeze, a popular odor-reducing product sold in many stores, uses a chemical compound called cyclodextrin, a sugar-like substance that absorbs odors. Spraying the area down with Febreze may help to reduce the smoke odor.
  4. Activated Charcoal: This product, often used as a detoxifying agent, is also a natural odor absorbent. Placing bowls of activated charcoal (powdered form) around your room may help to absorb the smoke odors.
  5. Fresh Air: In the warmer weather, leave your windows and doors open as much as possible. Fresh air will eventually dissipate the smell of smoke.
  6. Ozone Generators: There are products on the market known as Ozone Generators which may help in reducing or even eliminating smoke odor from your house. Remember, though, that these expensive products, while effective in reducing the odor, will not eliminate it completely if the odor has permeated the carpets, draperies, furnishings, etc.

If you have severe smoke damage in your home, it may be best to contact a smoke damage professional. We are here if you need us for all your fire and water damage restoration needs.

SERVPRO of East Las Vegas